Order Query
Tracking · missing items
returns · replacements
CoA Request
Certificate of Analysis
for any NMN batch
Trade & Wholesale
Bulk · white label
private label · B2B
Product Question
Ingredients · dosage
compatibility · purity
📍 Our Details
Contact
Use the contact form on this page
Address
Unit 1, 8 Towerfield Road
Towerfield Industrial Estate
Southend-on-Sea, Essex SS3 9QE
United Kingdom
Trading Hours
Monday – Friday · 9:00am – 5:00pm
Same-day dispatch before 3:30pm
Closed weekends & bank holidays
Registered Company
Big Idea Services Ltd
Company No. 11645389
VAT GB11645389
✅ Independently Verified
5 Star FSA Food Hygiene Rating
Southend-on-Sea City Council · verify at ratings.food.gov.uk
In-House Encapsulation Since 2016
Own UK facility · full chain of custody · not contract manufactured
158,000+ Verified Marketplace Sales
Eurofins Tested NMN — CoA on Request
CoA available on request — email us
Companies House Registered
Trustpilot Reviews
💡 WHAT TO INCLUDE IN YOUR MESSAGE
🛒 Order Queries
- Your order number (starts with #)
- Issue — missing, damaged, wrong item
- Your delivery postcode
- Photos if relevant
🔬 CoA Requests
- Which product (e.g. NMN 500mg)
- Batch number if shown on pack
- Order number if available
- Heavy metals, purity or both?
🏢 Trade & Wholesale
- Your business name and type
- Products and approximate volume
- Delivery address (UK or international)
- White-label or private-label needs
❓ Product Questions
- Which product you are asking about
- Your specific question
- New or existing customer?
- Consult your GP for medical questions
❓ Frequently Asked Questions
How quickly do you reply?
Same day on enquiries received before 3pm Monday to Friday. Most replies within 2–4 hours during trading hours. After 3pm or weekends — next working day.
How do I request a Certificate of Analysis?
Use the contact form below — select "CoA Request" as your topic and include in the subject, your order number or batch number, and which product you need. A CoA is available for every NMN batch — including Eurofins Certificate of Analysis. Same-day response on most CoA requests.
How do I enquire about trade or wholesale?
Use the contact form below with your business name, products and volumes required and delivery location. Trade packs 500–25,000 units. White-label and private-label NMN available. We supply supplement brands, capsule fillers, health retailers, naturopath practices and Amazon/eBay resellers across the UK and Ireland.
How do I return a product?
30-day returns on unopened products. Use the contact form below with your order number before sending anything back. We will confirm the return address and process. Do not return items without contacting us first.
Can I visit the facility?
We do not offer walk-in sales or public tours. All orders via chargeproducts.co.uk or eBay (charge-products-uk) with same-day dispatch. Trade visits by appointment only — email us first.
I have a medical question about NMN — can you advise?
We are a supplement manufacturer — not a medical practice. We cannot give medical or clinical advice. Please consult your GP for health-related questions. We can answer product specification and ingredient questions. NMN is a food supplement — not a medicine.
🏭 ABOUT CHARGE PRODUCTS
Big Idea Services Ltd · Co. No. 11645389 · Est. 2016 · 158,000+ Verified Sales
Charge Products is a trading name of Big Idea Services Ltd — a UK in-house supplement manufacturer since 2016. We encapsulate our own capsules at our Essex facility, supply NMN, magnesium glycinate, vitamins and herbal supplements across the UK and to international trade buyers. Food supplements — not medicines.
2016
In-House
Since
158K+
Verified
Sales
5 ⭐
FSA Food
Hygiene
🔬
Eurofins
Tested
Commonly searched as: contact Charge Products · Charge Products email · Charge Products customer service · Charge Products contact UK · NMN supplier UK contact · NMN wholesale UK contact · NMN CoA request UK · Charge Products trade enquiry · Charge Products wholesale · Big Idea Services Ltd contact · NMN Certificate of Analysis UK · Charge Products return policy · Charge Products eBay · Charge Products Southend · supplement manufacturer UK contact · NMN bulk supplier UK enquiry
Legal: Charge Products is a trading name of Big Idea Services Ltd, Company No. 11645389, VAT GB11645389, Unit 1, 8 Towerfield Road, Towerfield Industrial Estate, Southend-on-Sea, Essex SS3 9QE. All products are food supplements — not licensed medicines. We cannot provide medical advice. Consult your GP for health-related questions.
CONTACT INFORMATION
We love to hear from you on our customer service,any topics you want to share with us. Your comments and suggestions will be appreciated.
sales@chargeproducts.co.uk